Software: Web-Based Helpdesk

 
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HelpBox is a 100% web based helpdesk

HelpBox 3.6

HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills....

62.4 MB shareware 05 March, 2008
Helpdesk software operated from a web browser

LBE Web Helpdesk 4.0.118

Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed...

2.3 MB shareware 05 March, 2008
A 100% web based helpdesk system

versaSRS HelpDesk 3.1.5

An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File...

8.9 MB shareware 05 March, 2008
Powerful web based help desk and crm system

DEKSI HelpDesk 2.0

DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on...

10.2 MB shareware 05 March, 2008
Helpdesk Solution Add-In for MS Outlook

Web Based Helpdesk Add-In for MS Outlook 5.9.337

A web based help desk solution add-in for MS Outlook for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so...

637.4 KB shareware 05 March, 2008
Help desk software utility (now web enabled)

ieSupportManager Helpdesk 1.61

ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager...

15.4 MB demo 05 March, 2008
Web-based help desk software solution.

Help Desk for IIS 2.0

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need...

4.1 MB shareware 05 March, 2008
IT Help Desk Software: tracks issues, tickets

Jitbit HelpDesk 1.9.0

Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from...

542.1 KB demo 05 March, 2008
No need for dedicated helpdesk staff

LanHelpdesk 05.18.04

This stand-alone help desk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a...

5.4 MB shareware 05 March, 2008
Handy ping tool for the helpdesk

Desktop Pinger 1.0

Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a...

266.6 KB freeware 05 March, 2008
Web based help desk for small businesses.

Polar Help Desk 4.1

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. ...

9.2 MB commercial 05 March, 2008
Easy to use helpdesk software sensibly priced

LBE Desktop Helpdesk 4.0.171

Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:-...

4.4 MB shareware 05 March, 2008
Easy to use helpdesk software only £99

Help Desk-99 4.0.173

Easy to use helpdesk software, only £99. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have...

5.0 MB shareware 05 March, 2008
Support all your customers by remote control

Remote Helpdesk 7.6

Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes...

2.7 MB shareware 09 June, 2008
Self password management for domain user.

JiJi Self Service Password Reset 3.0

Gartner states that 30% of helpdesk queries are related to password resets management and account lockout. With JiJi Self Service Password Reset(JSSPR), end-users now have the ability to securely reset their own Active Directory passwords without...

7.3 MB freeware 02 September, 2008
Bug tracking. Custom reports. Auto escalation

FLATS Helpdesk 1.0.1.81

Flats Helpdesk is a powerful Fault Logging And Tracking System. It features multi user access, user defined filtering, reporting and charting, automatic escalation and messaging and full user security control. Uses Microsoft Access or SQL...

2.8 MB shareware 05 March, 2008
Self-service password reset, account unlock.

Self-service Password Reset Manager 3.1.018

Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in...

1.1 MB commercial 10 August, 2008
Network & Web Based Asset Management System

Visual Asset Manger 2004

Do you know what you own? Do you know where it is? Do you know what it's costing you? We recognize that every company has its own approach to asset management and have developed Visual Asset Manager with an architecture that can be easily...

14.3 MB demo 05 March, 2008
Self-service password reset, account unlock.

NetWrix Password Manager 3.1.018

NetWrix Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password...

1.1 MB commercial 04 June, 2008
BigAnt Live Chat is a web-based messenger.

BigAnt Live Chat 2.40

BigAnt Messenger is a 360C solution for staff daily communication and bridges the gap between website visitors and your help desk staff.BigAnt's unique Live Chat is a value-added feature lets you host an instant text messaging system between your...

12.2 MB shareware 08 November, 2008
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