Ticket Management System 1.0
You can use this ticket system as a helpdesk for users. Users can open new tickets and view his/her tickets. When there is a reply on a ticket the user will get an e-mail for notification. The admin can view all the tickets and can add a followup (reply) to a ticket. This ticket system has an anti-spam image captcha, phpmailer for sending e-mails and login, registration included. All the features are listed below, divided by user and admin.
User features:
- Register an account.
- Activate registration (via e-mail).
- Login and logout.
- Open a new ticket.
- Add a followup (reply) to a ticket.
- Get e-mail notification when there is a reply.
- Close a ticket.
- Open a ticket by adding a followup.
- View my tickets.
Admin features:
- Login and logout.
- View all tickets.
- View my tickets (tickets which the admin has replied).
- Add followup (reply) to a ticket.
- Close a ticket.
- Open a ticket by adding a followup.
Tags: Ticket Management, Ticket, Helpdesk, Management, Support, Ticket System
Platforms: Mac OS X , Unix , linux , windows
| Added: | 10 August, 2010 19:28 | File size: | 64.2 KB |
| Status: | new | Download times: | 56 kb/s: 10 s |
| Program type: | freeware | 128 kb/s: 05 s | |
| 512 kb/s: 02 s | |||
| Editor rating: |
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Download now! |
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| FREE DOWNLOAD Download Ticket Management System 1.0 |
Tags: Ticket Management, Ticket, Helpdesk, Management, Support, Ticket System
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| FREE DOWNLOAD Download Ticket Management System 1.0 |
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| FREE DOWNLOAD Download Ticket Management System 1.0 |
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