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HelpDesk Pilot - Web Based Help desk and Support Ticket Software 2.5.0

 
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Download HelpDesk Pilot - Web Based Help desk and Support Ticket Software 2.5.0


HelpDesk Pilot is multi-lingual, 100% Web Based, php & mysql driven Support / trouble Ticket solution. Available in both Free and Commercial editions, Help desk Pilot converts customer emails into tickets and each email id as a department. Add Support members (staff) to a department. Each Ticket (issue) is grouped by responses and each activity is tracked. It takes a minute to setup HelpDesk Pilot on your webserver. Yes, in a minute you would have moved to a more advance HelpDesk management solution. As an administrator you have 100% control over your HelpDesk activity. With announcement and news feature keep your team (staff) informed about latest developments. Help desk Pilot also supports Canned Responses, Custom Fields, MS SQL Server database Support, LDAP / Active Directory integration, Knowledge Base Integration, track time spent per Ticket, split tickets, and lot more. Help desk Software, Customer Service Software, Support Ticket Software, Trouble Ticketing System Help desk Pilot is Help desk & Customer Support Service Software. This customer Support Software is 100% Web Based written in PHP & MySQL and Support MS-SQL. With added Support for LDAP Authentication, Knowledge Base Integration & SLA Management. An application to manage Support tickets online and convert incoming emails into Support or trouble tickets

Tags: Customer Service Software, Customer Support Software, Help Desk Software, Help Desk, Helpdesk, Customer Service, Web Based Help Desk, Customer Support Management, Email Management Software, Helpdesk Software Solution, Trouble Ticketing, Support Ticket, Support Management, Ticketing Software, Sla, Ldap, Knowledge Base Software, Auto Responders, Customer Management, Customer Service Desk

Platforms: freebsd , linux , osx , sun , windows

Price: $0.00

 
Added: 11 June, 2009 File size: 100.0 KB
Status: new Download times: 56 kb/s: 15 s
Program type: demo   128 kb/s: 07 s
      512 kb/s: 02 s
Editor rating: Download now! All Software Of This Developer Software Home Page Send Feedback / Report Broken Link
 
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FREE DOWNLOAD
Download HelpDesk Pilot - Web Based Help desk and Support Ticket Software 2.5.0

Tags: Customer Service Software, Customer Support Software, Help Desk Software, Help Desk, Helpdesk, Customer Service, Web Based Help Desk, Customer Support Management, Email Management Software, Helpdesk Software Solution, Trouble Ticketing, Support Ticket, Support Management, Ticketing Software, Sla, Ldap, Knowledge Base Software, Auto Responders, Customer Management, Customer Service Desk

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