eHelpDesk is designed for the enterprise, designed for external or internal customer support needs as well as for call/bug tracking. It will provide a support organization with a systematic, professional, automated and easy to use system for problems, requests, issues, bugs, notes, procedures and resolutions. It features: Internal Help Desk, External Customer Support, Action Request, Call/Problem Tracking including using Notification, Change Management, Contact Management, Development/Bug Tracking, Integrated to FAQ and Forum, Asset and Inventory Management, and For tracking billable requests.
Platforms:
all
Price:
| Added: |
21 May, 2012 00:00 |
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new | Download times: |
56 kb/s: |
| Program type: |
shareware |
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512 kb/s: |
| Editor rating: |
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