Customer Support

Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support. Enjoy features like an email...

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SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features...

Just like other helpdesk sftware, you can reply tickets by email/web and your clients can open/close tickets via email/form (via telphone in the future),but Support Smart can let you change the interface in multiple languages,you can translate the...

SitePanel3 is a fully-featured enterprise level support and information centre for businesses and their clients. The system is designed to be extremely user-friendly but at the same time affording experienced users a multitude of advanced options...

A growing business has at the heart of its evolution the goal of a positive customer experience. Efficient communication is a crucial component to any business, and centralizing the exchange network through which you reach your clients is a key...

RepairShop is a brand new way to manage your repair service department. From repair arrival to departure, it will help you to keep work, customers and bids organized. It will file your customers, build repair forms, generate work orders, hold jobs...

RealTimeQuery is the perfect tool for offering online support to your customers. The program enables your users to contact you in real time while visiting your website. RealTimeQuery acts as a server on your PC, it listens for connections from...

PowerHelpDesk is a simple to use helpdesk software with: Windows login mask, three different access-levels: admin (full rights), leading postion (advanced rights), employee (basic rights). || New feature: MySQL5 support || Features: case...

PowerDesk Pro is a fully automated helpdesk solution suitable for any webmasters on any kind of websites. As long as you have customers or visitors, you need PowerDesk to help you provide your customers and visitors with professional online...

PhpMyDesk contains all the basic features as required by users... as it is written in PHP it is very easy to install....Please visit the project page for more details Project Page - PHPMyDesk

The PMOS help desk, once sold commercially, is now free and open source. The ticket system allows for unlimited staff members and departments, ticket statistics, auto-replies and pre-defined responses, searchable knowledge base, customer surveys,...

Triangle Solutions Ltd has developed an application which allows you to offer your web site users a way to request Support Tickets. Through the admin side of the application you can set up user accounts. These Users may then log into the Client...

A customer support ticket system, uses mysql. Email notification, user registration, forgot password system, plus administration console. Uses templates for easy customisation. Available as a free download for members of delta.co.uk. Membership...

Every company does business according to different processes. This action item tracking tool is designed to be used for any company to match their process. Data collected as part of doing business is unique to programs and projects, and therefor...

This is an HTML, PHP3, and MySQL based Intranet application used to input trouble ticket information and output reports based on built-in queries. Current features include: Add users, Add departments (ex. IT Dept, Helpdesk, Applications, HR), Add...

A simple web-based help desk solution. OWOS Lite for PHP helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need. OnlineTechTools.com - Online Work Order...

Some of the features (but not all !) include: * Easy installation including tools to manage installation * Easy to understand and use * Password encryption * Completely Scalable * Customizable task categories * Customizable task groups *...

Omnistar Live is a comprehensive Customer Relationship Management solution that provides help desk trouble ticket tracking and more. Help desk tickets can be submitted via email or directly through a customizable support request form. Responses to...

Omnistar Live is a live chat support software system that allows you to chat with site visitors, log support issues in a help desk and create a knowledgebase of information. Omnistar Live is also a dynamic call tracking software solution that can...

Affordable all in one solution that will allow you to provide superior customer and/or tech support directly from your website. A single agent has the ability to simultaneously open multiple chat windows if required. All logs of conversations are...

Bells and whistles don't make a great software. But a solid ticket support system with integrated live chat and anchored in the technical and customer support you rightly deserve before, during and after the handshake does. We understand that....

Provide live chat support. No monthly fees unlike its competitors - only a $49 one time fee including installation and setup + unlimited free upgrades for the current version. Motion Live Chat Support System is intended to be used as a software...

MiniHelp! is a PHP script that allows you to interact with your visitors, offering support and/or sales in real time through chat. When the visitor requests help, the operator is informed through a visual and sonorous signal. MiniHelp! is...

Easy to install support ticket/live support system. Utilises MySQL database. Add users to system. Different administration levels. No login required to create tickets. View open/closed tickets. Assign tickets to different depts. Search tickets....

LiveResponse is a live support package with an innovative and robust interface. Comes with realtime monitoring, watch as visitors open and browse your site and pull them proactively in an instant. Also features a personal calendar, profile and...

LiveHelp is a web-based live chat software that enable you to chat with your Web site visitors to answer their questions. It is extremely useful for pre-sale questions, close sales, or offer technical support. It's light weight, fast, easy to...

A customer support solution that allows you to chat with your browsing visitors. Includes many features; multiple chat requests and administrators, chat with multiple visitors simultaneously, an instant messenger interface design, transfer guests...

Live Desk Pro is professional customer support helpdesk. It will gives you a live web-based help support service -make you look professional, automate your business and saves many customer support hours, also you can stores files for download by...

JR-Helpdesk is a featured-rich email ticketing support system written purely in PHP/MySQL. It has all the features that you need to help you provide quality support to your customers. It supports unlimited moderators and unlimited departments. It...

IssueTrak is a leading provider of 100% web-based Help Desk, Support Desk, Asset Management, and Issue Tracking Solutions. Our customers in 13 countries around world include Exxon, EDS, Sprint, Time Warner, Verizon, Knight-Ridder, Ralph Lauren, AC...