Customer Support

Provide real-time customer support and visitor communication directly on your site. With PHP Live Helper you can provide human interaction to visitors allowing you to close a sale , provide customer support or simply answer a question they may...

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iHelpDesk is a fully web-based service request/helpdesk software solution. iHelpDesk streamlines communication between your end users and their service providers by eliminating unthreaded emails, phone calls, and faxes. With an official place to...

eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order,...

Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search,...

Web Trak is a web based help desk tracking program. It is fully customizable and runs with a Microsoft Access or Microsoft SQL Server database and Internet Information Server. Web Trak v3.0 will be released in early 2004. Purchasing now will give...

Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations. Virtual Support Office-XP Web Based Help Desk Software...

All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc. Site Settings. Email Settings. Ticket Settings. Attachment Settings....

TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat...

TERAWAY LiveHelp is a live customer support software for your site that enables visitors to communicate with your sales representatives in real time through web based chat. By delivering live support your site visitors donT+t have to leave your...

Support Plusdn? is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal...

Sage Support is a web based support system for efficiently managing visitor questions. The ticketing system organizes questions by categories. The knowledge base publishes answers to common questions. Features include unlimited tickets, articles,...

Connect with your customers and support issues quickly and efficiently with this easy to use, easy to install FREE script. RealLinkASP allows multiple live chat sessions in real time. Chat sessions are logged to the MSQL database, which can be...

Live help chat for sales and support powered by Real Assistant. Key features: chat buttons and chat invites, unlimited ops, custom status images, unlimited zones per op, stored responses, operator session logs, chat logs and stats, web based...

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user...

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As...

Work smarter with Online Work Order Suite (OWOS): Professional Edition, the web-based help desk solution. OWOS Pro helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the...

A simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need. Online Work Order Suite (OWOS): Lite Edition for...

Liberum Help Desk is a free, web-based application for managing support requests with in a small business or organization. It is written in VB Script/HTML and runs on Windows NT with IIS. Features: Completely web-based, Uses Windows NT...

* Not just a knowledgebase but a full customer support and ticket tracking system! Inexpensive, but never cheap. * For visitors/clients there's an organized knowledgebase (unlimited categories, 3 levels), optional side panel, glossary word...

Supports multiple support persons to answer questions, Supports simutaneous converstions in multiple windows, Quick click insertion of F.A.Q. answers into chats, Supports chat archiving, Secure operation capable, Full featured admin to configure...

Well documented open source CRM software package to do just about everything! It's 100%, easy to install and can be up and running in minutes! Web Based CRM - Free Online Customer Relationship Management Software Solution

Automated support ticket routing, new XP style menus, client selected skins, PayPal integration, and so much more is available in version 3. ASP email functions are improved with single emailing feature to ensure email list privacy. New...

CEMS provide a place to store all the enquiries and a set of functionalities for you to read, write and search for all previous record of enquiries or messages. By using CEMS, you customer can login to the system to send a new enquiry message,...

This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk daL help deskdau application. The software has three primary functions, input new support...

Web-based Helpdesk Manager. It works by routing the Customer Question to the proper Helpdesk Personnel. Helpdesk Personnel then answers it and it is saved to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized....

ASPTicket is an ASP/ACCESS support ticket system designed with the web host in mind. Users can submit tickets listed by priority as well as update them. Ticket management is carried out through a browser based back end. ASPThings - Home to my...