GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external. GDS 2000 PRO is a software so simple to use that after installation, you are ready to use it. GDS 2000 PRO is the perfect way to manage all kind of service calls. Easy to use, this tool allows you to quickly track open service calls, the evolution of them, the solutions brougth on similary problems, etc. So, GDS 2000 PRO is incontestably the indispensable tool for all organizations who care about the quality of their service. GDS 2000 PRO has all the remarkable features of GDS 2000 in addition with the following functionalities: A complete security by user. This security allows you a great flexibility for the management of user rights. A relational database. GDS 2000 PRO now use INTERBASE. This database offers more stability and supports hundreds of users simultaneously. New! Now you can customize the printing layout of your service calls.