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Omni Customer Support 1.0

 
Related Software Categories: Applications | Business Finance | Database Management | E-mail | Inventory Systems | Legal | Market-Tracking Tools | More Business... | MS Office | Other
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Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allo

Omni Customer Support allows you to improve the quality of your Customer Support The underlying search engine technology allows your Support staff to quickly determine the correct problem your Customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known Support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your Customer Support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues, so the results need to be ranked accordingly. This is what Omni Customer Support does, because it is built around a search engine.

Platforms: Other , Windows Media Center Edition 2005 , Windows XP , Java , Windows2000 , Windows2003 , Windows Tablet PC Edition 2005 , Vista , Windows Vista Business , Windows Vista Business x64 , Windows Vista Enterprise , Windows Vista Enterprise x64 , Windows Vista Home Basic , Windows Vista Home Basic x64 , Windows Vista Home Premium , Windows Vista Home Premium x64 , Windows Vista Starter , Windows Vista Ultimate , Windows Vista Ultimate x64

System requirements: Java 1.4+

Price: $69.00

 
Added: 13 February, 2009 File size: 2.1 MB
Status: new Download times: 56 kb/s: 05 m 12 s
Program type: shareware   128 kb/s: 02 m 17 s
      512 kb/s: 35 s
Editor rating: Download now! All Software Of This Developer Software Home Page Send Feedback / Report Broken Link
 
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FREE DOWNLOAD
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Tags: Customer Support Knowledge Base Software

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