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Lokad Call Center Calculator 1.0.1179.0

 
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Call volume forecasts, staffing optimization.

Don't waste time or money on your Call Center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your Call Center at full capacity while maintaining the desired service levels is a cornerstone of your profitability.Start optimizing staff levels with Lokad Call Center Calculator. Import data from Call Center applications or from Excel. Easy 1-click staff optimization report. Convert Call volumes into optimal numbers of operators with Erlang C formula. Manually adjust staff levels when you know that events will impact your Call Center activity.

No statistical or mathematical knowledge required. Lokad provides forecasting as a service. The forecasts are performed on the Lokad servers. We continuously monitor and improve our forecasting models so that you do have to do it yourself.

Platforms: Windows XP , Windows2000 , Windows2003 , Vista , Windows Vista Business , Windows Vista Business x64 , Windows Vista Enterprise , Windows Vista Enterprise x64 , Windows Vista Home Basic , Windows Vista Home Basic x64 , Windows Vista Home Premium , Windows Vista Home Premium x64 , Windows Vista Starter , Windows Vista Ultimate , Windows Vista Ultimate x64

System requirements: Not specified

 
Added: 29 August, 2008 File size: 1.4 MB
Status: new Download times: 56 kb/s: 03 m 32 s
Program type: freeware   128 kb/s: 01 m 33 s
      512 kb/s: 24 s
Editor rating: 5 Stars Download now! All Software Of This Developer Software Home Page View Screenshot Send Feedback / Report Broken Link
 
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Tags: Call, Center, Forecasting, Scheduling, Volume, Erlang, Forecast, Optimization, Staffing, Staff, Workload, Capacity, Utilization

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Related Tags

Lokad Safety Stock Calculator - Call Center Call Monitoring - Lokad Desktop Sales Forecasting - Covered Call Calculator - Call Center Movie - Call Center Magazines - Personal Call Center - Script Call Center - Call Center Scandal

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